Privacy Policy
This privacy policy explains how Artistes Connect Media collects, uses, and protects your personal information when you use our online platform or interact with our services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect include:
This includes personal details you provide when you contact us, fill out forms on our site, or use our services. This may include your name, contact information, and any other information you choose to share related to your service inquiries or requests.
When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other site usage statistics. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and deliver the services you request, such as Media Strategy & Planning, Interview Coordination, Press Release Writing & Distribution, Artist Branding, Media Kit Creation, Event PR, Digital Media Management, and Crisis Communication.
To communicate with you about our services, updates, and promotional offers (where permitted by law and your preferences).
To improve and personalize your experience on our site.
To analyze site usage and trends to enhance our platform and services.
To ensure the security and integrity of our site and services.
To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing
We process your personal data based on the following legal grounds as required by GDPR:
Performance of a Contract: Processing is necessary for the performance of a contract for services with you or to take steps at your request before entering into such a contract.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, communicating with you, preventing fraud, and ensuring the security of our site, provided these interests are not overridden by your data protection rights.
Consent: We may rely on your consent to process your personal data for specific purposes, such as sending marketing communications. You have the right to withdraw your consent at any time.
Legal Obligation: Processing is necessary for compliance with a legal obligation that applies to us.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with third parties in the following limited circumstances:
Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer support. These third parties are authorized to use your personal information only as necessary to provide these services to us.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government inquiry). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
As Part of Services: In the course of providing PR and media services, it may be necessary to share certain information (such as media kits, press releases, or artist details) with relevant media outlets, journalists, or partners. This is done to fulfill the scope of services you have engaged us for.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Object to Processing: You have the right to object to the processing of your personal data under certain circumstances, particularly when based on legitimate interests or for direct marketing.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller where technically feasible.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve our site and your experience, analyze site usage, and provide relevant content. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us by postal mail at:
Artistes Connect Media
5th Floor, B Wing, Times Square
Andheri - Kurla Road
Mumbai, Maharashtra
400069
India